Crisis Communications Training and Issue Management
This intensive programme is specifically designed to help delegates manage incidents before they escalate into potentially threatening media crises.
Participants will be carefully coached on tried-and-tested methods to steer clear of pitfalls and media landmines. They will also engage in âreal lifeâ crisis scenarios to demonstrate their responses to similar situations.
- A detailed discussion of each delegateâs crisis experiences
- Guidelines for managing the media during a crisis
- Real-time case scenarios and practical exercises
- Strategies to keep the âwatch-dogsâ at bay
- Putting a positive spin on thorny issues
This effective role-play coaching method provides participants with the hands-on experience necessary to avert a media crisis before stepping into the public arena.
Emergency Preparedness and Response Procedures
It is crucial for all businesses to be ready to respond to emergency situations as part of their safety, crisis planning and preparation.
Every crisis is unique and requires a tailored response. However, establishing frameworks and standard operating procedures will set the cornerstones for managing and responding to a crisis in an effective, efficient and timeous manner.
The âCrisis Drillsâ programme includes crisis plan training and simulation exercises. Crisis preparation may encompass the following facets:
- Case studies
- Table-top exercises
- Incident simulations
- Full-scale crisis drills
Each programme is tailored to the client’s specific working environment, industry, company size, potential threats and needs.
Press Conference Management Training for Speakers and Facilitators
This programme is a highly interactive communications intervention designed to elevate your media interaction skills, taking the basics of media training to a much higher level.
Specifically aimed at high-ranking individuals who speak at or manage press conferences, this workshop provides challenging practice to effectively communicate your messages to the media, as well as adroitly manage a room full of interrogative journalists.