This workshop is the culmination of all your learning thus far. Your answers will be submitted for official review by JLMC. This will ensure that you are on the right track, and that you understand and apply the tools correctly.

Take 15 minutes to review and refine your messages from lesson 3.

*Now that you have identified your three key messages, use the tools and techniques you’ve learnt to revise your initial message from Lesson 1.

Let’s create a scenario

There is an outbreak of a global pandemic. You are the CEO of a large organisation and need to communicate critical messages to your target audience.

The Covid-19 outbreak is having a devastating impact on your company because you are not regarded as an essential service provider. You are not generating any income during the lockdown period and this will result in a detrimental effect on the company.

Your target audience could be either employees, important stakeholders or even the media. What you need to do quickly, is to convey a clear message about the financial future of your organisation amidst this pandemic.

Make a note of your primary target audience (select one audience group), and then write down one key message that you want to convey to that particular audience by clicking on the ‘TAKE A NOTE!’ button below.

Write “LESSON 1” in the Note Title, and then make a note of your target audience and key message in the Content Section.

WORKSHOP TIP:  This initial exercise is meant as a starting point and will later illustrate your progress. At the end of this course, you will be able to apply all the tools and techniques necessary to optimise your key messages.

In the upper menu, go to the Notifications tab, then click on the Activate New Notification button found here.

There are two main notification types based on destination: Admin and Student notifications. You can also decide if a notification affects all of the courses or just a specific one.

When typing your subject and message, make sure to use the shortcodes found on the right hand side of the page.

Additional settings can be found by navigating to the General Options -> Notifications tab.

You can also activate the option for Pushover Notifications by going to the Magic Feature tab and setting this feature up. Afterwards when creating or editing a notification a new section called Pushover Notifications will appear.

You can find a list of all the payment services by going in the upper menu and clicking on the Payment Services tab. Here you can click on which box you want to set up.

If a certain payment is grayed out it means that you must first navigate to the Extensions tab and activate the Payment Integration module from there.

Each payment type requires different settings in order for it to work.

These are very important settings which bring a new level of customization to: Questions, Quizzes, Lessons and Courses.

You can access these settings by hovering over an existing item and clicking on Special Settings or when creating / editing one of the above items, at the top of the page and / or on the right hand side menu you have the Special Settings buttons.

They are different for each item, to learn more either access their respective pages or head over to the knowledge base and read about them there.

A course is a collection of lessons and quizzes, a quiz is a collection of questions. Before making a course make sure you have everything else created to make things easier for yourself.

In the upper menu, go to the Courses tab, then click on the Add new Course button found here.

In the upper portion of the page you have a menu with useful links to help you customize your course, for example the Special Settings button.

After adding content in the first area, you can scroll to the Course Sections, by clicking the + sign, you create a new section. Enter a name for it and add courses or quizzes to it.

When adding elements to a section you can search for them, press +Add all to add the whole list, for a single element you can click the + button, double click or drag and drop to the left.

In the upper menu, go to the Quizzes tab, then click on the Add new Quiz button found here.

You can add content in the first section, or skip to the Quiz Questions section where you can add existing questions to your quiz. You can click on the + icon, drag and drop and search for specific questions.

When you are done editing, simply click on the Publish button found on the right hand side menu.

You can also access the Special Settings page where you have some useful options you can further tweak. We will cover this section later in the course.