The Customer Services Training programme really opened my eyes and allowed me to dig deeper on how I can best deliver an amazing service to our clients. I know now that I'm in a better position to treat my client with respect and offer extraordinary service
Godfrey Letsatsi
BMW Financial Services
If there was one area in which I really grew while I was CEO, it was in my ability to deal with publicity. My God, I would have run a mile had I known that I was going to get so much air time and I would never have believed I could have survived it. I did survive it and I think I ended up doing okay in front of the cameras – and that I owe all to you. I am very grateful.
- Chris Smythe, former Acting CEO of SAA
SARS
Thanks again for a good session, assisting us to energise our focus on customer service, while maintaining our HR delivery in tact.
Mertz Aucamp
Manager: HR Operations
Modernisation & Technology Division
SARS
"The practical expererience and media-sector information was invaluable and which will hopefully lead to ongoing media training and more strategic and hands-on approach to our messages ( internally and externally)."
Lara Black
Owner of Lab Media
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"May I take this opportunity to thank you for the role you are playing in developing our media in the country. I have noted you were in Swaziland shaping newsrooms in all the media houses. At Lubombo Voice, you are remembered by the good work you did on our dummy paper. The entire Lubombo community is happy and they want us to continue producing more copies."
Ambrose Zwane
Editor
Lubombo Voice
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I appreciate the effort and passion you put into the training and I know we all in Ghana and indeed across my area benefited immensely from it.
Nii Okai Nunoo
Area Head, Corporate Affairs, West Africa
Standard Chartered Bank
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"Words cannot express my gratitude to you for giving of your time and most importantly of your skills to NICRO. So many South Africans embark on a career path with very little commitment or passion. Your passion for your work was clearly evident at the training workshop. I believe that it is only people who truly care about their work and its impact on society that can impart their knowledge and skill in the way you did."
Soraya Solomon
CEO
NICRO (National Institute for Crime Prevention and the Reintegration of Offenders)
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"HIV is a political minefield & Janine's training, tips and "tricks" provided strategies to manage risk"
Elaine McKay
Head: HIV Strategy
Discovery Health
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"All the media training I have received prior to this programme was a Sunday picnic. This is the real deal and worth every second spent. I am ready for any challenge that the media will throw at me ”
Kamiza Chikula
Head of Sales
Standard Chartered Bank, Zambia
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"As I expected, my team raved about your training. They found it to be very informative, but more so, they found you to be entertaining. I was so pleased as I knew that you were the one person I know that can relate to people on every level. ”
Erica Knight
Call Centre Manager
Fairheads Umbrella Trust Company
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"Energetic, enthusiastic, great facilitator. What impressed me most was the wealth of experience and the great sense of professionalism. Janine has made the learning environment conducive. I go back with a very positive attitude.”
Andre Share
Chief Director: Resources Manager (Marine)
Department of Environmental Affairs and Tourism
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“Janine is our media trainer of choice!”
Bridget von Holdt
InZalo Communications
Director
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"Your training has added so much value to our business. The training programme was fantastic, the delegates learnt a lot and I am waiting to see implementations and results from my colleagues. Thank you once again, I look forward to good business relations and will definitely utilise your services in the near future."
Nelisiwe Msibi
Human Resources Officer
Select Management Services
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"I want to extend on behalf of the Department, our profound appreciation for your support at the communication workshop. Your participation, contribution and kind support goes a long way and helps to add more meaning to our effort of accurate service delivery."
J. I. Zwane
Dep. Director, Dep. Education
Mpumalanga Provincial Government
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“Your contribution was immeasurable – both to the paper and to my zest and quest for excellence.”
Dave Hazelhurst
Creative Director and Executive Editor
The Star
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"Thank you for a very dynamic and well presented workshop. Your average rating as per delegate evaluations was a stunning 99%."
Dhanesh Ramparsad
DPR Managing Solution PTY. LTD.
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